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FAQ

FAQ

On this page, you can find the most common questions and answers. If you don't find the answer to your question please contact our customer service. Phone number: +46 40 602 00 20. E-mail: info@euroflorist.se

Every florist shop has its own delivery time during the day. Depending on which florist that will deliver your flowers it will be between 09.00 and 21.00. If you order flowers with a delivered to a company the delivery will be during office hours.

At the moment we don't have a delivery notification. If you are wondering if your flowers have been delivered please contact our customer service. Phone number +46 40 602 00 20 or e-mail: info@euroflorist.se.

We guarantee same day delivery if you place your order before 12.00. On Saturdays, the breaking point for same day delivery is at 11.00.

Unfortunately, we can't guarantee a specific delivery time for flower deliveries. Some florists deliver their flowers before noon while others during the afternoon. It is possible to request a specific delivery time but we can't guarantee that the flowers will be delivered that time. We will do our best and try to deliver your flowers at the requested time.

We have delivery on Sundays in some cities. But we cant guarantee Sunday deliveries. If you have ordered flowers with a Sunday delivery we will do our best to deliver the flowers, but if it's not possible the flowers will be delivered on Saturday or on Monday after.

You have to place your orders 3 or more days before the funeral. Some of the funeral bouquets and decorations take more time to make and our florists need more time. 

When you are placing your order you will find a space where you can write a message to the florist. You can write your personal request there.

Please contact our customer service as quick as possible. Phone number +46 40 602 00 20 or e-mail: info@euroflorist.se

Please send us an e-mail to info@euroflorist.se or call our customer service +46 40 602 00 20.

If you are not satisfied with the quality or with how the bouquet looks (doesn't apply to Florist designs bouquets) please contact our customer service on e-mail info@euroflorist.se or phone number +46 40 602 00 20. It's important that you contact us as soon as possible after delivery.

You can search for florist shops by using zip code or the florist's shop name here - Find Florist.

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